Supplier Risk Management

Know the risk of every supplier and when to review it

Your suppliers hold your data, run your systems and talk to your customers. Qalea keeps one register of every supplier with an owner, the departments that use it, the personal data it handles, its risk level and criticality, and the date of its next review, so you always know which suppliers need attention before the next audit.

Qalea supplier register with each supplier's criticality, risk level and review status
Review status
Reviewed6
Pending5
Supplier register
11 suppliers with an owner
Common problems

Supplier risk is part of your own risk

When a supplier has an incident, your customers see it as yours. Most companies track suppliers in a spreadsheet built for the last audit, with no owner per supplier, no record of who handles personal data and no date for the next review.

The problem

Nobody owns the supplier

How Qalea solves it

Every supplier has a responsible person and the departments that use it.

The problem

Nobody knows who handles personal data

How Qalea solves it

Each record states the type of personal data the supplier manages.

The problem

Reviews only happen when the auditor asks

How Qalea solves it

Each supplier has a last review date, a next review date and a status, so pending reviews show before the audit.

Supplier record

One record per supplier, with what an auditor asks for

Each supplier gets its own record. It shows who owns the relationship, which departments use the service and what kind of personal data the supplier handles.

The record also shows how risky the supplier is and how critical it is to your business, along with its security certification or questionnaire and its current compliance status.

When a review is due, the contact, the contract and the last review are all in one place. You record what you found and set the next review date, and the register keeps track of everything still pending.

Already keep your suppliers in a spreadsheet? Import the list in bulk, and export the register as CSV whenever you need it.

Supplier record in Qalea with the provider's details, data processed and risk assessment
Suppliers by risk level
Extreme1
High5
Medium5
Personal data
8 suppliers handle personal data
Review cycle

The supplier review cycle

Every supplier follows the same four steps, so each review happens on a date you set.

1

Register

Add suppliers one by one or in bulk, each with an owner.

2

Classify

Rate risk level and criticality, and record the personal data each one handles.

3

Review

Check certifications, contract and findings, and record the outcome.

4

Repeat

Set the next review date. Pending reviews stay visible in the register until they are done.

Frameworks

One register for the supplier controls in every framework

ISO 27001

Information security in supplier relationships, supplier agreements, the ICT supply chain and the monitoring and review of supplier services (Annex A 5.19 to 5.22).

ENS

External services: contracting and service agreements, daily management and supply chain protection (op.ext.1 to op.ext.3).

SOC 2

Assessment and management of risks from vendors and business partners (CC9.2).

NIS2

Supply chain security, including the security of relationships with direct suppliers and service providers (Article 21).

DORA

Management of ICT third party risk and of contractual arrangements with ICT service providers (Articles 28 to 30).

FAQs

Supplier risk questions, answered

What is supplier risk management?
It is how a company identifies its suppliers, rates the risk each one brings and reviews them over time. In Qalea, each supplier has an owner, a risk level, a criticality rating, the personal data it handles and a next review date.
Which suppliers should be in the register?
Every supplier that handles your data, supports your systems or delivers a service your business depends on. SaaS tools, cloud providers, payment providers and outsourced services are the usual starting point.
How often should suppliers be reviewed?
As often as your supplier procedure defines, usually more often for critical suppliers. Each supplier has a next review date, and pending reviews stay visible in the register.
Can I import my current supplier list?
Yes. Upload your suppliers in bulk and export the register as CSV whenever you need it.
Still have questions?
Our support team can help you out.
Contact our experts